CUSTOMER COMMENTS

B & R Cycles would like to thank all the people 
that order and do business with us.  It is because of all of
you that these Classic British Bikes are kept on the road.
Comments are in no particular order or date received.

From Tim: - "Had the opportunity to take three 
                   or four short runs on the 500 you did the 
                   work on.  Tried the 3/4 throttle upon starting 
                   after already warm and it loves it.  Started 
                   every time on the first kick.  Good to have 
                   that one out of the way.  I appreciate your time, 
                   approach and sincerity towards what you do. 
                   I consider it the work of an artist.  I hope we 
                   have many more meetings together. .  . . even 
                   if it's not over a maintenance issue.  Luck and 
                   prosperity to you and Rena!"
                   Thanks Tim.



From Steve: - "The goods arrived today, and I have to say 
               I am very impressed with the service, and 
               the quality of the merchandise. (I've ordered 
               stuff from the UK that takes longer!)"
               Thanks Steve.


From Dave: - "I received my T-shirts and patches yesterday and I'd just 
              like to say how pleased I am with the quality, price, and 
              delivery.  It's not too often these days to get the whole deal."
              Thanks Dave.

From Graham: - "Great, friendly service. You responded to my enquiry 
                immediately. The Goods were dispatched quickly and 
                arrived with a free Gift (pack of sweets). A nice touch."
                Thanks Graham.

From Dave: - "Thank you very much Bob and Rena. Just received my package.
              The shirts are everything I hoped for, and the sweets a cool 
              touch too :-)  Fantastic, I will certainly be passing good 
              word around for your business, and ordering more stuff myself 
              in the near future."
              Thanks Dave.


From Ryan and Angie: - "Ryan and I sincerely thank you for your time and 
                        opening your home to us. We have a 72 Triumph Bonneville, 
                        were looking to talk to some experienced owners, heard 
                        there was someone in your area and happened across your 
                        number in the phone book. After a short phone call you 
                        welcomed us into your home and your shop to share stories 
                        and invitations to upcoming events. We are in our middle 
                        20's and fairly new to the Brit Bike scene and we deeply 
                        appreciate your kindness, hospitality and appreciate meeting 
                        some new friends. We hope to see you again in the future."
                        Thanks Ryan and Angie.


From George: - "Great service! I called after five here in Seattle, someone 
                answered, they were courteous and willing to work with me on 
                my shipping needs. When I get a chance to ride cross country 
                on my Speed Triple I'm definitely stopping in."
                Thanks George. 

From Kevin: - "My last Triumph patch arrived safe and well. Thank you for 
               the prompt and efficient service. I would definately order 
               from you again and will recommend your website to friends."
               Thanks Kevin. (Kevin lives in Australia)
 
 


From Bob:  - "I'm extremely pleased with your products and service."
              Thanks Bob.

From Mike: - "You folks are a pleasure to work with. Thank you."
              Thanks Mike.

From Stan and Michele: - "I wanted to let you know why we chose to do our
                          business with you.  We favor "Mom and Pop" operations,
                          but your friendly way and prices are your selling
                          points.  Bob, I can't tell you how helpful you have
                          been.  Rena your personal touches bring a little smile!
                          I know Stan told you that he called several places in
                          the country.  You guys were helpful quick to get our
                          orders and polite.  I hope to do business with you
                          a long time."
                          Thank you Stan and Michele.

From Paul: - "I ordered a few things and the service was excellent and 
              I received it FAST!  Nice site; England should be ashamed 
              USA got you.... :-)"
              Thank you Paul.


From Harry: - "I know I told you how happy I was with the repairs 
               you did on my '74 Bonneville after I got it home, 
               but thought I should go that "extra mile" just as 
               you did with the repair of my cycle.
               Although I was covered with ice by the time I got 
               it home, I was warmed by the pleasure of the ride 
               on that beautifully running machine. The fine work
               and the ability to work with such great people made 
               my first experience with B&R a most pleasurable one. 
               I just thought you should know."
               Thank you Harry.



From Denal: - "Service is fast prompt and hey what more can one say ..... 
               the tri britflag tees I ordered are beautiful."
               Thanks Denal. 

From Martin: - "I would like to thank you for the information and assistance 
                you have provided.  Your responses have been very quick and 
                have a personal feel.  This is very comforting in a time where 
                all customer service is automated responses and voice mail."
                Thanks Martin.   


From Darryl: - "I always buy 3-4 shirts a season from you - bought a bunch 
                of others from your competition - bad decision.  Yours are 
                the best, without a doubt."
                Thanks Darryl.


From Peter: - "Package arrived on Saturday. Many Thanks ... extra goodies 
               appreciated by sweet-toothed girl-friend! Thanks for a 
               prompt efficient service.  Will recommend you to my friends 
               and colleagues."
               Thanks Peter.

From Tim: - "Thanks Bob !!!!!....if all were like you owning an antique 
             motorcycle would be way too easy !!!!!!!!!!!! 
             lol...thanks again Tim"
             Thanks Tim.


From Ralph: - "Bob and Rena are great! Every Triumph lover should own 
               their Album Cover/B+R Cycles shirt! 
               Show your Triumph pride!"
               Thanks Ralph. 

From Dan: - "I couldn't believe how fast your packages got here.  You will 
             be hearing from me again, and I've already passed my extra 
             catalog on to a Triumph owner I work with.  I will continue 
             to spread the word about B&R Cycles, believe me.  You guys have 
             some excellent merchandise at very reasonable prices!"
             Thanks Dan.

From Jeffrey: - "I have received my complete order and I want to thank both 
		of you for shipping it in a timely manner.  My friends will 
		be notified and you will be referred.  
		Yum yum on the candy..... class touch."
		Thanks Jeffrey.

From Matt: - "I would like to thank you for the matter my order was 
              handled in. In today's day and age of computers and such 
	        it is very seldom that an order comes sooner than planned:
              correct, and with extra little treats inside. I placed my
	        order on Monday of this week and received it yesterday (Wednesday).
              Thanks for the quick turn around and the little extras, in
              my past experience dealing with people in the British space it 
              has been nothing less than frustrating B&R has proved otherwise 
              and I wish to commend you!
              You will get repeat business from myself and I will rant and rave \
              about your service to my fellow riders.

              Thank you for being the best you can be !"
              Thanks Matt.

From Manuel: - "Thank you very much. I want to let you know something. 
                I would like to thank you very much for your friendly support 
                and nice treat. You can't imagine how safe I feel dealing 
                with you. I feel like we can face each other, and I know you 
                care about me and my welfare as a customer."
                Thanks Manuel.


From Wendy: - "Thank you once again, you're life savers!  I've searched
               high and low for the appropriate gift and thanks to you
               I've finally found it."
               Thanks Wendy.

From Mark: -  "I just wanted to let you know that my shipment was 
               received, and I do appreciate your time and service. 
               I also like the touch with the candy. It's this type
               of treatment that will have me doing repeat business 
               with you."
               Thanks Mark

From Hayley: - "Very good merchandise!!! Nice friendly people!"
                Thanks Hayley 

From Tatsuya: - "I couldn't believe how great the Dylan's album 
                 cover T-shirt printing quality was! I pulled out 
                 the album and compared it... The color, the
                 charactor logos... everything looked perfect! 
                 Everything else was excellent, too! Thanks again."  
                 Thanks Tatsuya

From Phil - "Now that's what I call service! :)"  Thanks Phil

From Guy and Christophe - "The (metal) sign is very, very cool.  We 
                           didn't imagine that with your black and 
                           white catalog."
                           Thanks Guy and Christophe

From Jim - "Thanks for your quick service."  Thanks Jim
           

From Dewey - "You all run a good shop.  The Triumph T-shirt came 
             in two days.  Remarkable quality for $11.00."  
             Thanks Dewey.

From Roger - "Have seen you at many Brit meets over the years - nice
              display and lots of neat stuff."    Thanks Roger.

From Jill - "Thanks for the fast service."   Thanks Jill.

From George - "You folks are terrific."    Thanks George.

From Gary - "Thanks for the quick response."   Thanks Gary.

From Doug - "You are a very classy business and super to deal with."   
             Thanks Doug

From Manuel - "Makes me feel very secure and comfortable that I
               am dealing with so honest and decent merchants."
               Thanks Manuel

From Troy - "Thank you for your timely delivery of my T-shirts and
             coffee mug.  They are all great looking items!"  
             Thanks Troy

From Diana - "I received my t-shirts and bumper sticker today and 
             they are wonderful!  The shirts are a great quality 
             and your service is excellent.  Your business has a 
             nice touch with a personal quality to it that is hard 
             to find."  Thanks Diana

From George - "With your reasonable pricing, friendly attitude, 
              offers of technical support and quick attention to 
              business, I feel like I've stumbled across a valuable 
              resource in you for my restoration and maintenance 
              needs.  I am truly impressed."   Thanks George

BIKE BITS

B&R RESTORATIONS PAGE 1

B&R RESTORATIONS PAGE 2

B&R RESTORATIONS PAGE 3

B&R RESTORATIONS PAGE 4

B&R RESTORATIONS PAGE 5

USED PARTS

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